http://www.uk-anime.net/forum/ UK Anime Net forum - All things anime discussed here en Wed, 08 Sep 2010 08:21:24 GMT vBulletin 60 http://www.uk-anime.net/forum/uka/misc/rss.jpg http://www.uk-anime.net/forum/ http://www.uk-anime.net/forum/showthread.php?t=14839&goto=newpost Tue, 07 Sep 2010 13:57:45 GMT http://www.uk-anime.net/anime/Code_Geass:_Lelouch_of_the_Rebellion_R2_Box_2.html Code Geass comes to an end - But will Lelouch finish up as a hero... http://www.uk-anime.net/anime/Code_G..._R2_Box_2.html

Code Geass comes to an end - But will Lelouch finish up as a hero or Zero? ]]> Anime Hanners http://www.uk-anime.net/forum/showthread.php?t=14839 http://www.uk-anime.net/forum/showthread.php?t=14838&goto=newpost Mon, 06 Sep 2010 17:45:43 GMT I think my problems with my current car insurer are at and end now. Because I'm getting rid of my car in the near future I didn't want to take out a year's policy and incur a charge for cancelling it; some insurers offer a month-by-month system that works out more than the usual 12 month contract, but for a short while it does work out less. Anyway.

I took out one such policy and when proof that I have three years' worth of no-claims was requested, I sent the only document available...in this case, it was a photocopy of last year's insurance certificate. So far so good.

That was until I got another letter that said there was a 'discrepancy' in that I only had two years of no claims (this was either a stupid mistake or a lie. No document of mine even mentions two years). I got a £35 charge and a £10 increase in next month's premium for my trouble.

Fortunately, the official No Claims Proof document from last year's insurer arrived so I was then able to prove I was right in the first place. Since I didn't hear a thing after posting a photocopy of that, I sent an e-mail to their complaints desk outlining how I was right, they were wrong, and I was so disappointed in their customer service I threatened to go to the Financial Services Ombudsman to get a refund of the unfair charges.

Today I got an e-mail that said they had acquired a 'verbal confirmation' from my previous insurer...the paper document that proved the same thing was not received. How 'convenient'. ¬_¬ Still, I don't mind as much if they're still falsely accusing me of lying, as long as I get my refund.

Basically, unless you either a. threaten them with legal action or b. use recorded mail for sending documents to them, they choose to ignore every sort of correspondance. These people are either implausibly incompentent or deliberately trying to rip customers off.

Lessons learned here that saved my skin:

1. Shop around. What seems value-for-money may be hiding a lousy customer service. By and large insurance IS a scam, but sadly car insurance is a legal requirement. This particular insurer has a virtually unbroken record of dissatisfied customers on the price comparison site message boards, but I didn't realise until it was too late.

2. Keep documents and logs of correspondance safe. Old certificates, receipts, proof of postage...put it in a file or stack it in an orderly pile on your desk if you want. There's no telling when you'll need them!

3. Know your rights. People who claim to be professionals could well be utterly clueless and sloppy, and this is indistinguishable from knowingly overcharging people in my opinion. The FSO are on your side, and their name carries weight when you make a complaint.

4. When you DO complain, keep it clear and polite. Not only does it give you a sense of smug satisfaction that you have the moral and intellectual high ground, it also makes you look like less of a rude moron in the eyes of whoever you're complaining.

More on the last point: if my recent experience is anything to go by, some unscrupulous companies thrive on the perceived ignorance of their customers. If you can show that you've rumbled them, it could well be enough.

So, yeah. Car insurance is an absolute minefield, but even the most clueless and wimpiest of us can get the fair treatment we deserve! ]]> General Chat Martin http://www.uk-anime.net/forum/showthread.php?t=14838 http://www.uk-anime.net/forum/showthread.php?t=14837&goto=newpost Mon, 06 Sep 2010 08:45:53 GMT http://www.uk-anime.net/newsitem/New_Releases_%2806%28slash%2909%28slash%2910%29.html *New Releases* Bleach the Movie 2: The Diamond Dust... http://www.uk-anime.net/newsitem/New...h%2910%29.html

New Releases
Bleach the Movie 2: The Diamond Dust Rebellion
Ah! My Goddess: Flights of Fancy Part 3
Ah! My Goddess Complete Collection
Samurai Champloo Complete Collection
Texhnolyze Complete Collection
Burst Angel Complete Collection with Infinity OVA

Kingdom Hearts: Birth by Sleep (PSP)
BlazBlue: Calamity Trigger (PC, PSP)

Bleach the Movie 2 was good, but doubt many here will rush out for it. New Kingdom Hearts though. Woo. \o/ ]]> News trav http://www.uk-anime.net/forum/showthread.php?t=14837 http://www.uk-anime.net/forum/showthread.php?t=14836&goto=newpost Mon, 06 Sep 2010 08:30:25 GMT http://www.uk-anime.net/articles/Aut...e_preview.html

It's almost that time of year again, where we get flooded with new anime straight out of Japan. As always, here's our complete run-down of what's new and what you can expect to be watching a few short weeks from now.

Let us know which series catch your eye! ]]> Anime Hanners http://www.uk-anime.net/forum/showthread.php?t=14836 http://www.uk-anime.net/forum/showthread.php?t=14835&goto=newpost Sun, 05 Sep 2010 20:57:57 GMT It feels a bit weird to be starting a thread in here when I've been lurking around for years, but just to prevent any confusion: Ross kindly answered my request to change my username from 'yorkshire badger' to my real one (cheers for that!).

I'll be keeping the same avatar for a while (the Vocaloid Megurine Luka, for those curious) but since I've met so many of the regulars here at meets, cons and other social events, hiding behind a username I picked on a whim ages ago seems a bit pointless now. :) ]]> Martin http://www.uk-anime.net/forum/showthread.php?t=14835 http://www.uk-anime.net/forum/showthread.php?t=14834&goto=newpost Sun, 05 Sep 2010 13:16:21 GMT Don't know how many of you follow moto GP, but i do, and unfortunately im writing on here to announce the death of a brilliant young racer... Shoya Tomizawa was killed in the preceeding moto2 race today.He is the rider for Suter and at only 20 years old had already won the first event on of the season and was doing well overall. It was expected that he would enter the moto GP at some point. He was travelling at full speed when he was hit by the bikes of Alex De Angelis and Scott Redding. ]]> General Chat Scorpion03 http://www.uk-anime.net/forum/showthread.php?t=14834 http://www.uk-anime.net/forum/showthread.php?t=14833&goto=newpost Sun, 05 Sep 2010 10:07:25 GMT Okay, this is just too adorable for me *not* to mention... Image: http://img6.imageshack.us/img6/3163/10126260a71.jpg ... Okay, this is just too adorable for me not to mention...



http://www.vocaloidism.com/2010/08/2...iku-nendoroid/ ]]> Cool Stuff Hanners http://www.uk-anime.net/forum/showthread.php?t=14833 http://www.uk-anime.net/forum/showthread.php?t=14832&goto=newpost Fri, 03 Sep 2010 15:06:28 GMT It's a new twitter competition and this time we have Valkyria Chronicles 2 on PSP to give away. Valkyria Chronicles 2 is the sequel to the PS3 original set two years after the conclusion of the original game.

More missions, more units and even multiplayer. Even has downloadable missions from PSN as well.

To win this awesome prize we want you to do something different. In Valkyria Chronicles 2 you are asked to name your squad. What would you call your squad? The one we choose to be the most funny, bizarre or just plain awesome wins the game.

To answer simply follow the UKA Twitter and tweet the following with your answer in place of the square brackets:

To win Valkyria Chronicles 2 with @ukanime, my squad would be called [insert answer] http://bit.ly/at2L24 #ukacomp

Competition closes on Monday 13th of September. ]]> Announcements trav http://www.uk-anime.net/forum/showthread.php?t=14832 http://www.uk-anime.net/forum/showthread.php?t=14831&goto=newpost Fri, 03 Sep 2010 10:15:21 GMT http://www.uk-anime.net/newsitem/Mee...per_Japan.html

They might be relative newcomers, but it's always good to see some Japanese voice acting talent come over our way! ]]> News Hanners http://www.uk-anime.net/forum/showthread.php?t=14831 http://www.uk-anime.net/forum/showthread.php?t=14830&goto=newpost Thu, 02 Sep 2010 17:04:23 GMT http://www.uk-anime.net/newsitem/The..._released.html

A new podcast for your delectation if you're a fan of such things. ]]> News Hanners http://www.uk-anime.net/forum/showthread.php?t=14830 http://www.uk-anime.net/forum/showthread.php?t=14828&goto=newpost Thu, 02 Sep 2010 09:47:03 GMT http://www.animenewsnetwork.com/news/2010-09-02/pretty-cure-to-run-on-uk-sky-satellite-service Pretty dire series on TV. Notice that it is on a... http://www.animenewsnetwork.com/news...ellite-service

Pretty dire series on TV. Notice that it is on a channel called "Popgirl". I wonder who the target audience is... ]]> News Weirdo http://www.uk-anime.net/forum/showthread.php?t=14828 http://www.uk-anime.net/forum/showthread.php?t=14827&goto=newpost Thu, 02 Sep 2010 09:34:30 GMT http://kotaku.com/5628153/valkyria-chronicles-figure-does-the-lovely-alicia-justice/gallery/ Because of the Valkyria Chronicles love in at the... http://kotaku.com/5628153/valkyria-c...stice/gallery/

Because of the Valkyria Chronicles love in at the moment, I present Alicia for you to look at. ]]> Cool Stuff trav http://www.uk-anime.net/forum/showthread.php?t=14827 http://www.uk-anime.net/forum/showthread.php?t=14826&goto=newpost Thu, 02 Sep 2010 08:37:04 GMT http://www.uk-anime.net/anime/Rin:_Daughters_of_Mnemosyne.html Manga brings us this feast of blood and boobs, but does it offer more than just... http://www.uk-anime.net/anime/Rin:_D...Mnemosyne.html

Manga brings us this feast of blood and boobs, but does it offer more than just cheap thrills? ]]> Anime Hanners http://www.uk-anime.net/forum/showthread.php?t=14826 http://www.uk-anime.net/forum/showthread.php?t=14825&goto=newpost Thu, 02 Sep 2010 08:27:46 GMT http://www.uk-anime.net/newsitem/Sco...announced.html

Glasgow tickets are now on sale, although personally I'm waiting for the Edinburgh stuff before I start making plans and packing my bags. ;) ]]> News Hanners http://www.uk-anime.net/forum/showthread.php?t=14825 http://www.uk-anime.net/forum/showthread.php?t=14824&goto=newpost Thu, 02 Sep 2010 08:08:47 GMT http://www.uk-anime.net/newsitem/Japanese_Stand_Alone_Complex_Blu-Ray_releases_to_contain_English_audio_and_subtitles.html Another Japanese... http://www.uk-anime.net/newsitem/Jap...subtitles.html

Another Japanese release with English subtitles (and audio too!) - Even I balk at the cost of the complete collection on Blu-Ray bought this way though! ]]> News Hanners http://www.uk-anime.net/forum/showthread.php?t=14824