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MangaGamer reports database security breach

MangaGamer reports database security breach
Andy Hanley
Author: Andy Hanley

Andy has been writing for UK Anime since 2006, and was the site's editor-in-chief until August 2017.  Contrary to popular belief, Andy is not actually a robot.

Security breaches of web sites big and small is a sad but unavoidable part of the online landscape at this point in time, and we've just received word from visual novel distributor MangaGamer that they have suffered from just such a breach in the past few hours.

The e-mail notification of an intrusion upon their database reports that no credit card information has been compromised, but that user names, passwords and e-mail addresses have potentially been accessed. As always in such a scenario, the advice is to change the password on any accounts you might have at MangaGamer, while any identical passwords used on other services should also be changed to protect yourself.

Here's the statement from MangaGamer themselves in full:

Dear MangaGamer Customers 

A few short hours ago, our company received a report of an intrusion to the database on our website. We believe that customer e-mail addresses, usernames, and passwords may have been compromised at this time. Credit card information is NOT stored in our databases, and as such has NOT been comprised. We are currently working with utmost haste to track down and seal the method of intrusion to prevent this from occurring again. 

In the meantime, we are truly sorry for the inconvenience this has caused, and we strongly recommend that you change your password on any sites or services which used the same password as your MangaGamer account. 

Once this issue has been resolved, we will issue an e-mail to all customers requesting a password reset. 

Once again, we apologize for the inconvenience this has caused, and we hope that you will continue to support us in our endeavors to bring great visual novels to the west. 

Best Regards, 
MangaGamer Staff

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